Privacy Policy

We attach particular importance to the processing, confidentiality and security of your personal data. We are committed to offering you personalized services while respecting your privacy and your personal choices.

The purpose of this privacy protection policy is to inform you in a clear, simple and complete manner of the processing carried out on the personal data that you provide to us, or that we may need to collect through the various contacts you make. may have with us, for example on this website, by phone, on social networks, at events, etc. It also discusses their possible transfer to third parties as well as your rights and the options you have to control your personal information and protect your privacy.
Who are we ?
Elephant Power Records is managed and represented by Nicolas Baudoux, registered under Belgian law under the designation: independent.
Company number: BE0843866643
In this document, “we”, “our” or “our” refers to Elephant Power Records / Nicolas Baudoux “You”, “your” or “your” refer to all users or visitors of the Elephant Power Records site https://elephantpowerrecords.com +32479287150
elephantpowerrecords@gmail.com

What data do we collect about you?

“Personal data” means any information that identifies you either directly (such as your name) or indirectly (for example using a unique customer number).
Depending on the data you provide to us or share with us, personal data may include information about:

• Your identity and contact details
• Your size and stylistic preferences • Your areas of interest
• Your purchases and repairs
• Your online journey

• Your requests via the contact form, telephone …
• Events (such as Elephant Power Records pop-up shops) which you participate in

Regarding your purchases, your bank details are never sent to us directly. Payments are made via a secure payment platform.

How do we collect or receive your data?

As part of our relationships, we may need to collect certain data via the following contact points:
• On the elephantpowerecords.com website
• Direct relationship with a representative of Elephant Power Records.

• Forms you fill out (at events or online)
• Digital applications you use
• Elephant Power Records pages on the social networks you consult and comment / like
• Internet media publications you click on
• Search engine ads you click on

Essential personal data is indicated by an asterisk on each personal data collection form. If you do not complete these mandatory fields, we will probably not be able to respond to your requests and / or provide you with the services requested. The other information is optional and allows us to get to know you better and to improve our communications and services to you.

What is your data used for?

As part of our relationships, depending on the context in which your data is collected, we use your data for:
• Managing your orders
• Management of personalized content and communications

(digital or not)
• Managing your profile
• Managing your requests
• The management of events in which you register / participate in
• The management of our website and digital applications
• Improving our products and services
The equal basis for the processing of your data may be, depending on the context in which it is collected:

• Your consent (eg. for the purposes of managing our personalized commercial offers, managing your browsing via cookies)
• The performance of a contract (eg. managing your access to your customer account, processing and monitoring your orders)

• A legal obligation when processing is required by law (eg. retention of purchase invoices)
• Our legitimate interest: improving our products and services, preventing fraud, securing our tools or personalizing our communications
Who can access your data?
We ensure that only duly authorized persons can access your personal data when necessary for the aforementioned purposes.
We do not give your data to third parties for commercial purposes.
We are required to communicate your information only if this is necessary, and if possible in a form that does not allow direct identification to our trusted third party providers acting as subcontractors according to our instructions and on our behalf only.
For example, we entrust certain services to third parties responsible for delivering a product to you, providers of payment services and of securing transactions against fraud, third parties who assist us in the organization of our events, third parties providing services. IT, third parties who assist us with customer service
How is the confidentiality of your data protected?
We take all necessary precautions to ensure the confidentiality and security of your data and to prevent it from being distorted, damaged, destroyed or accessed by unauthorized third parties.
Please note, your data may be accessed, transferred or stored outside the European Union and be accessible there for staff who work for us or for one of our trusted providers.
When creating your account on elephantpowerrecords.com, entering a password that is personal to you is mandatory and is part of our confidentiality policy.

Your rights under the European “RGDP” regulation

It is important that you can control your personal data. Please find below a summary of the rights you have under the GDPR:
• Right to information: you have the right to obtain clear, transparent and understandable information about how we use your personal data and about your rights. You will find all of this information in this policy

• Right of access: you have the right to access the personal data we hold about you
• Right of rectification: you have the right to have your personal data rectified if it is inaccurate or obsolete and / or to complete them if they are incomplete.
• Right to erasure / right to be forgotten: you have the right to have your data erased or deleted. This right may, however, be limited by an equal reason or our legitimate interest in keeping your personal data.

• Right to object to direct marketing: you can at any time request to no longer receive our communications relating to our offers, news and events. You can in particular by using the hypertext link provided for this purpose in each email that we send you. You can also request to receive non-personalized communications about our products and services.

• Right to withdraw consent at any time for data processing based on consent: you can withdraw your consent relating to our processing of your data where such processing is based on consent.
• Right to data portability: you have the right to move, copy or transfer data from our database to another. This right applies only to the data you have provided, and provided that the processing is based on a contract or your consent and carried out using automated processes

You also have the right to contact the data protection authority in your country to file a complaint against data protection and privacy practices.
Please contact us as described below if you wish to exercise these rights or if you have any questions or complaints regarding the processing of your personal data.

Please note that we may ask you for proof of your identity as well as the full details of your request before processing it.

Contact us :

If you have any questions about how we process and use your personal data, or if you would like to exercise any of the above rights, please contact us
• or by email: elephantpowerrecords@gmail.com
• or by phone: +32479287150

• or by using the contact form at the bottom of the page
at https://elephantpowerrecords.com
Modification of this privacy policy
In the event of modification of this policy, we will ensure that you are informed of these modifications either by a special mention on our site, or by a personalized warning in particular within the framework of our sending of newsletters.

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Last modification of these general conditions of sale: 03/07/2020